- Mon-Fri: 08:00 - 16:30
- Ground floor 470 St Kilda Road Melbourne VIC 3004
Lissome Naturals (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or make a purchase from our website: www.au.lissomenaturals.com.
We may collect the following personal information:
Identity Information: Your name, email address, phone number, and billing/shipping address
Payment Information: Limited payment data such as card type or bank transfer details (note: full payment data is processed securely by third-party payment gateways)
Order Information: Products ordered, order number, purchase history
Technical Information: IP address, browser type, time zone, and cookies when browsing our site
We use your personal data to:
Process and deliver your orders
Provide customer service and support
Send order confirmations, updates, and promotional messages (with your consent)
Improve our website functionality and user experience
Comply with legal or regulatory requirements
Your data is stored securely on password-protected systems. We implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
We do not sell or rent your personal information to third parties.
However, we may share it with:
Trusted third-party service providers (e.g., payment processors, courier services) strictly for order fulfillment and website operation
Legal authorities, if required by law or to protect our rights
All third parties are required to keep your information confidential and use it only for the intended purpose.
You have the right to:
Access or request a copy of your personal data
Request corrections or updates to your information
Request the deletion of your data, where applicable
Opt-out of marketing emails at any time by clicking “unsubscribe” or contacting us directly
To exercise these rights, please contact us using the information below.
We use cookies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may limit certain website features.
Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or security. We encourage you to read their privacy policies before sharing personal information.
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the effective date.
For questions, concerns, or data access requests, please contact